{"id":1279,"date":"2014-06-04T14:13:25","date_gmt":"2014-06-04T18:13:25","guid":{"rendered":"http:\/\/insights.canopylabs.com\/?p=983"},"modified":"2018-06-05T14:40:52","modified_gmt":"2018-06-05T18:40:52","slug":"announcing-the-customer-data-framework","status":"publish","type":"post","link":"https:\/\/staging.oddbee.com\/canopy-labs\/announcing-the-customer-data-framework\/","title":{"rendered":"Announcing the Customer Data Framework"},"content":{"rendered":"<p><a href=\"http:\/\/staging.oddbee.com\/canopy-labs\/customer-data-framework?utm_source=blog&amp;utm_medium=blog&amp;utm_campaign=White_Papers\"><img decoding=\"async\" class=\"alignnone size-full wp-image-1000\" src=\"http:\/\/staging.oddbee.com\/canopy-labs\/wp-content\/uploads\/2014\/06\/Blog_Framework_Splash.jpg\" alt=\"Blog_Framework_Splash\" \/><\/a><br \/>\nCentralizing customer data is hard \u2013 and one of the most common IT challenges for companies of all sizes, from 10-person eCommerce startups to billion-dollar retail operations. Harnessing customer data requires buy-in from all sides and can be overwhelming at times &#8211; but for the businesses that get it right, the outcome can present immediate and long-term returns. To succeed in this area, businesses need the right approach toward data collection and storage, analysis and action, security, governance, and even company culture.<\/p>\n<p>So where does your company stack up? To help you get started on thinking about data analytics, <strong>today we\u2019re launching the <a href=\"http:\/\/staging.oddbee.com\/canopy-labs\/customer-data-framework?utm_source=blog&amp;utm_medium=blog&amp;utm_campaign=White_Papers\" target=\"_blank\" rel=\"noopener\">Customer Data Framework<\/a> (CDF)<\/strong>, which profiles 8 steps to scoring your company\u2019s data capabilities. It is available for download as a <a href=\"http:\/\/staging.oddbee.com\/canopy-labs\/customer-data-framework?utm_source=blog&amp;utm_medium=blog&amp;utm_campaign=White_Papers\" target=\"_blank\" rel=\"noopener\">free white paper by Canopy Labs<\/a>!<\/p>\n<p>The CDF defines 8 core capabilities that every business must develop in order to effectively take action on its customer data. Canopy Labs scores an organization on a 5-point scale within each of the eight categories. Businesses that are just developing a basic capability in this competency fall into our \u201c1\u201d score, while best-in-class practices are scored as a \u201c5\u201d. At the end of this exercise, you\u2019ll gain a good sense of how your company scores in customer data capabilities and the potential impact of analytics.<\/p>\n<p>Interested in a full breakdown of the framework and scoring system? Get in touch with us at <a href=\"mailto:info@canopylabs.com\" target=\"_blank\" rel=\"noopener\">info@canopylabs.com<\/a> to learn more!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Centralizing customer data is hard \u2013 and one of the most common IT challenges for companies of all sizes, from 10-person eCommerce startups to billion-dollar retail operations. Harnessing customer data requires buy-in from all sides and can be overwhelming at times &#8211; but for the businesses that get it right, the outcome can present immediate [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"_links":{"self":[{"href":"https:\/\/staging.oddbee.com\/canopy-labs\/wp-json\/wp\/v2\/posts\/1279"}],"collection":[{"href":"https:\/\/staging.oddbee.com\/canopy-labs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.oddbee.com\/canopy-labs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.oddbee.com\/canopy-labs\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.oddbee.com\/canopy-labs\/wp-json\/wp\/v2\/comments?post=1279"}],"version-history":[{"count":1,"href":"https:\/\/staging.oddbee.com\/canopy-labs\/wp-json\/wp\/v2\/posts\/1279\/revisions"}],"predecessor-version":[{"id":5826,"href":"https:\/\/staging.oddbee.com\/canopy-labs\/wp-json\/wp\/v2\/posts\/1279\/revisions\/5826"}],"wp:attachment":[{"href":"https:\/\/staging.oddbee.com\/canopy-labs\/wp-json\/wp\/v2\/media?parent=1279"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.oddbee.com\/canopy-labs\/wp-json\/wp\/v2\/categories?post=1279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}