Jeff McKay
CTO & Co-Founder
PolicyMe
Jeff McKay is the Co-Founder and CTO of PolicyMe. He co-founded PolicyMe in 2018 to bring modern technology to a traditionally slow-moving industry, and has led the technology behind the company’s growth from a life insurance brokerage into a digital insurance company with multiple insurance products. Jeff brings over 13 years of experience as a technology leader, including several years at Bloomberg, where he architected and built large-scale systems for the firm’s pricing engines. Throughout his career, he has focused on designing and scaling reliable, high-performance systems, and today leads PolicyMe’s engineering and technology strategy, including its adoption of AI across the business.
Schedule
25 mins
St. Lawrence Centre — Bluma Appel Theatre
AI Behind the Scenes: Next Gen Customer Experience
When it comes to the customer journey, AI is quietly transforming the way organizations make decisions and reduce friction. This panel unpacks next-gen AI use cases from experts who are meaningfully improving customer experience behind the scenes while keeping human judgement where it matters.
